Here are some recommended articles related to this topic that might be of interest to you. If updating the driver does not solve the issue, you should check that the Snowball mic is set as the default recording device. If the test fails, ensure to write down the error code and validation code, and contact Dell Technical Support for repair options that are available in your region. There are mainly three options open for you to fix Blue snowball USB microphone not working.If the test passes, go to the next step.Follow the on-screen prompts and respond appropriately to complete the diagnostics.Use the arrow keys to select Diagnostics and press the Enter key.At the Dell logo, tap the F12 key until One-time Boot Menu appears.Running Dell Pre-boot System Assessment or enhanced Pre-boot System Assessment (Dell PSA or ePSA) If your computer cannot boot into Windows or does not have an active Internet connection, follow these steps to run a diagnostic test. If your computer can boot into Windows and has an active Internet connection, run a hardware diagnostic test on the sound or audio card using Dell SupportAssist. Running hardware diagnostic test using Dell SupportAssist The Dell ePSA hardware diagnostic test checks if the hardware devices are working correctly. Dell offers both integrated and online diagnostics. /rebates/2fen-us2fproducts2fsnowball2f
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